Free repair from Apple to the sound problem in some iPhone 12 versions

Apple announced that a limited number of iPhone 12 and iPhone 12 Pro devices that were manufactured from October 2020 to April 2021 face sound problems, and as a result, these two devices are qualified for reform and maintenance for free.The company explains that the current program covers the iPhone 12 and iPhone 12 Pro for two years after the first sale of the phone.Users in India can also obtain a free service.Apple warns that users should copy the device data backup to iCloud or computer before handing it over to repair.

The cause of the sound problem in some iPhone 12 and iPhone 12 Pro devices

At its support forum, Apple explained that some iPhone 12 and iPhone 12 Pro may have sound problems due to a "component" that may fail to receive.The company warns that if the free repair devices have any other problem that may be affected by the repair process, such as the screen cracking, this problem must be solved first.In addition, users may have to pay an amount in some special repair cases.Therefore, it is better to check if your iPhone is still inside the warranty.

How to check the warranty status

Users will first need to find the Serial Number serial number for the phone by heading to the settings, then a year, then about.Then go to CheckCoveage.Apple.com and enter the required details such as the serial number and the special symbol.

Next, search for the nearest accredited maintenance center from Apple and set an appointment to check the phone.IPhone 12 and iPhone 12 Pro users can also contact Apple support (via the website) to arrange the incoming mail service.The company adds that the current free repair program does not extend the standard guarantee of the iPhone 12 or iPhone 12 Pro.Apple did not explain the exact number of devices affected by sound problems, but we expect more details from the company soon.